Terms & Conditions
Terms & Conditions
Fields of Freya Last updated: 06/21/2026
Welcome to Fields of Freya. These Terms & Conditions ("Terms") govern your access to our website and any purchase of our handcrafted botanical skincare. By placing an order or otherwise using this site, you agree to be bound by these Terms. If you do not agree, please do not use the site or purchase our Offerings.
1. Who We Are
Fields of Freya ("we," "us," "our") is a small-batch, seasonal skincare studio. Our Offerings are formulated by hand and released in limited quantity each season. For questions about these Terms, contact us at haley@fieldsoffreya.com.
2. Limited Availability & All Sales Final
Each Offering is produced in a strictly limited run — typically 111 units — by hand, in small batches, using wild-harvested and ethically sourced botanicals. Because of this limited, perishable, and made-to-order nature:
• All sales are final. We do not offer refunds, exchanges, or cancellations once an order has been placed, except where required by law or as described in Section 7 (Damaged or Lost Shipments).
• Once a seasonal Offering sells out, it will not be restocked. Some formulations may not return in future seasons.
• By completing checkout, you acknowledge and accept this final-sale policy.
We encourage you to review product descriptions, ingredient lists, and sizing carefully before completing your purchase, and to reach out to us beforehand with any questions.
3. The Handcrafted, Living Nature of Our Products
Our formulations are made by hand in small batches from raw botanical materials gathered across seasons and continents. Because we work with living plant material rather than mass manufactured ingredients, you may notice natural variation between batches — in color, scent, texture, or consistency. This is expected and is part of working with real, wild-harvested
botanicals rather than synthetic standardization. Such variation is not a defect and is not grounds for return.
4. Your Wellbeing & Responsible Use
We make every effort to formulate products that are gentle, thoughtfully sourced, and safe when used as intended. That said, how you choose to use a product — and on whom — is ultimately outside of our control, which means the responsibility for safe and appropriate use sits with you.
Before using any product, we ask that you:
• Read the full ingredient list and perform a patch test on a small area of skin, waiting 24– 48 hours before wider use.
• Discontinue use immediately if you notice any irritation, redness, or allergic reaction. • Consult a physician, midwife, dermatologist, or other qualified healthcare provider before use if you are pregnant, nursing, immunocompromised, managing a medical condition, or are otherwise uncertain whether a product is right for you. We encourage extra caution for children, the elderly, and anyone with sensitive or compromised skin.
• Keep all products well out of the reach of children.
• Use products only externally and only as described, unless a provider has advised otherwise.
Please note that none of the statements on this website, in our product listings, or in our communications have been evaluated by the FDA, or any other regulatory body. Any references to the traditional, historical, or folk use of a botanical ingredient are shared for educational and storytelling purposes only. Nothing on this site is intended to diagnose, treat, cure, or prevent any disease, and nothing here should be treated as a substitute for professional medical advice, diagnosis, or treatment.
By purchasing or using our products, you accept full responsibility for how they are used, and you agree that Fields of Freya is not liable for any reaction, injury, or outcome arising from the use or misuse of a product — including use by anyone other than the original purchaser, or use
that departs from the instructions provided. This includes a release of Fields of Freya, its founder, employees, and affiliates from any claims related to your wellbeing arising from your use of our products or this website.
5. Pricing, Payment & Taxes
• All prices are listed in U.S. Dollars (USD) and are subject to change without notice prior to the opening of a seasonal Offering.
• Payment is processed securely through Stripe at the time of purchase. We do not store your full payment card details.
• Applicable sales tax is calculated and collected at checkout in accordance with Utah state law and any other jurisdictions in which we are required to collect tax.
• Orders are not confirmed or reserved until payment has been successfully processed.
6. Shipping, Delivery & Damaged or Lost Shipments
• Estimated shipping timeframes are provided for convenience only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.
• Risk of loss and title for products purchased passes to you upon our delivery of the item to the shipping carrier.
• If your order arrives damaged or is lost in transit, please contact us at
haley@fieldsoffreya.com within 7 days of the delivery date (or expected delivery date, for lost packages) with your order number and, where applicable, photos of the damaged item and packaging. We will work with you in good faith to resolve the issue, which may include a replacement where inventory allows, at our discretion. This is the sole exception to our all-sales-final policy described in Section 2.
• We are not responsible for packages confirmed as delivered by the carrier to the address provided at checkout, including theft after delivery.
7. Intellectual Property
All content on this site — including text, photography, brand names, logos, product names, formulations, and the overall look and feel of Fields of Freya — is the property of Fields of Freya and is protected by applicable copyright, trademark, and trade dress laws. You may not reproduce, distribute, modify, or create derivative works from any of our content, branding, or formulations without our prior written consent.
8. Acceptable Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, this site by anyone else. You agree not to:
• Attempt to gain unauthorized access to any password-protected area of the site. • Use any automated system (bots, scrapers, etc.) to access or interact with the site. • Resell products purchased from Fields of Freya without our express written permission. • Misrepresent your identity when placing an order.
9. Limitation of Liability
To the fullest extent permitted by law, Fields of Freya and its founder, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of this website or our products, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim.
Nothing in these Terms is intended to limit any rights you may have as a consumer that cannot be waived under applicable law.
10. Indemnification
You agree to indemnify and hold harmless Fields of Freya, its founder, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of our products or website, your violation of these Terms, or your violation of any rights of a third party.
11. Privacy
Your use of this site is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. [Link to Privacy Policy]
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, offerings, or legal requirements. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the site or a future purchase after changes are posted constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Utah.
14. Contact
Questions about these Terms, an order, or a damaged shipment can be sent to: haley@fieldsoffreya.com
By completing your purchase, you confirm that you have read, understood, and agree to these Terms & Conditions.